• Reservations may be catered for with vehicles of equal category, and, in case of unavailability, customers will be given a superior vehicle.
• Reservations will be confirmed with the information required by New Way rent a car .
• No reservation will be valid without New Way rent a car’s confirmation by means of a reservation number.
• Any cancellation of reservations will be penalized with the 20% of the total rental price.
• Reservations will be kept only one extra hour after the time of delivery agreed.
• In case the vehicle is stolen, vandalized, damaged, or in a fire accident, customers must report to the local police first
within 48 hours from the time of the accident.
• Vehicles are delivered to customers in clean conditions and with a full tank, therefore, they shall be returned likewise.
Or else, customers will be responsible for the refueling and/or car-wash charges.
• Only authorized drivers and additional drivers authorized by them (with valid driver’s license) will be allowed to drive
the rented vehicle.
• Daily rates cover a 24 hours rental period and a one hour (1) margin to be returned; otherwise, customers will be charged half a daily rate.
• In case the vehicle is returned 5 hours later, customers will be charged a full daily rate. Each another 5 hours of delay, customers will be charged a full daily rate.
• Valid driver’s license from the customer’s country of residence.
• National Identity Document or valid passport.
• Minimum age: 21
• Minimum rental period: 24 hours